Customer is the king, right? That’s why you need to satisfy their queries without fail, EVERY SINGLE TIME. Today we choose 7 best live chat WordPress plugins for you that will not let your beloved customers disappoint ever again.
The question here is why it’s so important to chat with a customer after selling a service. In case you don’t want to upraise your sell you don’t need a live chat WordPress plugin.
But if you want to sell your service to a customer over and over again and make them loyal one you need to constantly answer their questions and help them.
The Best Live Chat WordPress Plugins
This way not only you can gain their trust but also you will get more recommendations and as a result, you can increase your sales more than ever.
Live Chat Unlimited
Live chat plugin is one of the bestselling plugins out there. This plugin is tested with the latest WordPress version.
One of the fantastic characteristics that make Live chat unlimited unique is the multiple operators replying systems. This means anyone or two of your live operators can answer the queries of your single customer.
Why we choose Live Chat Unlimited
- Support Multi-lingual option (compatible with WPML and Polylang plugins)
- It is lightweight. So your page speed won’t hurt at all.
- Buy once and install on unlimited domains. No extra cost included.
- Check on the visitors and get Email notifications. This will increase the chances of converting someone into a customer.
- At least 100 users can chat together at the same time.
- Compatible with any popular browsers- Firefox, Safari, Opera, Chrome, Edge.
Cons
One setback that we found is it behaves strangely with the Flatsome theme.
Awesome Live Chat
Awesome live chat Provides superior help and enhances potential customers. This plugin is made with proper care to provide awesome chat support.
This plugin is really simple to install, configure, and use. Doesn’t want any outside service to operate. It has an excellent design. Has good efficiency – never slow down your WordPress website like other plugins.
Why we choose Awesome Live Chat
- This one stood out because of its cool design and the thing that you’ll be able to simply manage and check if someone is online or not and this is another good option that I didn’t see on other apps.
- Very awesome plugin and excellent customer support.
- Responsive plugin. Support- desktop, tablet, or mobile.
- Infinite operators can work together.
- Visitors can send messages offline.
- Track your visitors IP, location, and other vital information that can increase sales.
Cons
Bugs need to be fixed.
UberChat – The Ultimate Live Chat for WordPress
The Uber chat for WordPress is one of the very simple plugins to use; you won’t find any problem in a low-performance server. UberChat permits you to immediately talk together with your visitors.
The fantastically trendy and easy-to-use interface feels very intuitive and permits your traffic to contact you every time they want– at the end producing higher leads for your online business.
Why we choose The UberChat
- This plugin would provide you a stunning, native interface to actively have interaction with your visitors via operator-initiated chats.
- This is the only live chat option that has windows, clients.
- The operator interface reveals a listing of all online visitors at the moment present at your website.
- Uber chat has unlimited theme colors.
- It includes English German and other languages. Also provides translated chat service.
- The chat option will show which page your visitor is visiting and you can talk to them according to their need.
Cons
Needs to be updated regularly.
WordPress Live Chat With Web Windows Clients
With the help of WordPress live chat web windows clients you don’t have to keep your chat windows open all day long. You can start chatting from your windows tray and don’t even have to go to the visitor chat’s admin interface.
Why we choose WordPress Live Chat Web Windows Clients
- This plugin easily gets blended with the theme and look of your website.
- You can create unlimited styles of new chat
- You will get instantly notified whenever a new visitor is online
- Compatible with any modern browser
- The multicolor scheme makes it look elegant
- No recurring fees included
Cons
The support system needs to be more consistent.
WP Flat Visual Chat – Live Chat Remote View
The exciting thing about this Wp flat visual chat is that you can simply show your visitors any elements of your website. The use of this live view will make your visit more comfortable around your website and increase the value.
Why we choose WP Flat Visual Chat – Live Chat Remote View
- Powerful fast and elegant live chat plugin that provides six months support.
- Show any part of your store, product, etc. and make your visitor into an instant customer.
- This plugin saves all the chats with dates and you can find those on the chat log.
- The installation process is really simple. Just upload the file and activate it.
- You can modify your chat text on the front-end.
- So many different styling options to choose from that suits your brand.
Cons
Speed can be enhanced.
TotalDesk
TotaDesk is one of the most complete live chat plugins of all. This includes a support ticket system, report, and integration module along with the live chat system. Maybe that’s why they call it HELPDESK!
Why we choose TotalDesk
- This plugin offers you different ways to provide quality customer service.
- You can get email, desktop, slack notifications
- Allows you to create a FAQ section based on Support tickets
- Allows you to choose different ticket forms
- Compatible with woocommerce and WPML
- All the tickets can be saved
Cons
Need quality checks more often.
Facebook Chat for WordPress
Facebook live chat allows you to chat with your customers on your website through Facebook.
As we know Facebook is the mine-field of customers. To keep them regular updating and converting the chat into the sale this is the best plugin for you.
Why we choose Facebook Live Chat
- You can support your customers anytime and anywhere even using your smartphones
- Unlimited chat history to keep the record for the future
- Chat with multiple customers at once
- Increase your Facebook page visitors and likes
- Choose from unlimited colors and themes
- No complex setup needed; just enter your fan page URL and you are ready to go
Cons
Frequent updates should be done.
Conclusion
More than 50% of customers want to live chat assistance because it let them get always nearly immediate responses.
Another reason for connecting via this channel is that customers can do other things on the website while chatting. This makes a great impression on them.
